Contact Us

CUSTOMER SERVICE
Our friendly staff is available by both telephone and email to assist you with any questions.
 

CONTACT
Email: info@nbcef.org

Phone: 619-825-9670
Fax:     619-825-9671
 

Address:
National Breast Cancer Education Foundation
7400 El Cajon Blvd., Suite 211
La Mesa, CA 91941

PRODUCT CARE
Jewelry requires special care when wearing, storing, or cleaning. Here are some Do's and Don'ts that will help eliminate damage to your jewelry:
 

Don't wear fine jewelry when doing housework, swimming, showering, doing dishes or gardening.
Our jewelry is made from fine glass which can be cleaned by wiping with a damp clean cloth. To clean tarnished silver used in the findings, try this:

The best solution for cleaning silver is a treated cloth but if you do not have one use One tablespoon baking soda mixed with One quart of boiling water. Mix the boiling water and baking soda together into a GLASS dish with aluminum foil (shiny side up) placed on the bottom. Place your pieces into the mixture-they must touch the foil to work. If it is stubborn tarnish you can use a soft toothbrush and gently brush the surface taking care not to scratch the finish. Rinse well with clean water. Pat dry with a cloth, trying to remove as much moisture as possible.

Try to keep your jewelry separate and wrapped individually in the organza bag provided.

RETURNS
We want you to be satisfied with your purchase. If for any reason, you are not happy with your purchase, please do not hesitate to contact us and we will do our best to work out any concerns. You are welcome to return your product within 30 days as long as it is in the same condition as it was shipped. You will be credited a full refund minus shipping costs. Returns must be properly packed for shipping. This means items should be placed in a bubble pack or wrapped with bubble wrap or tissue and placed in a bubble rapped enveloped.

 
REPAIRS/RESIZING
Repairs or resizing are made at no cost if returned within the first 30 days after purchase. You are responsible for shipping costs. After 30 days there is a $10 restringing fee. This also covers the cost of postal service returning the item back to you.

Please feel free to contact us with any other questions that you may have at: info@nbcef.org.